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Frequently Asked Questions

Have a question, need an answer?

Frequently Asked Questions

  1. Do you take phone or email reservations?
  2. How far is downtown Sturgis?
  3. I don't want to drive downtown, how can I get there?
  4. Can my friends stay with me at the RV Park.
  5. Do you allow pets on the campground?
  6. What are the directions to the park?
  7. Can I pay with check?
  8. Can I get my RV washed while I am there?
  9. What time can I check-in?
  10. What if I want to come in later than the office is open?
  11. What if I want to arrive earlier than originally reserved?
  12. What if I want to change my reservation?
  13. What if I want to cancel my reservation?
  14. Can I transfer my lot reservation to someone else that I designate?
  15. When are you open for business?
  16. Do you store my credit card information in your database?
  17. Is your website secure?

Answer 1:

No, we don't take phone or email reservations. You can make a reservation by visiting our reservations page.

Answer 2:

Downtown Sturgis is only 5 minutes away, nearly walking distance. If you don't want to drive, DaBus makes frequent scheduled trips from the RV park to downtown Sturgis.

Answer 3:

Take DaBus. DaBus makes frequent scheduled trips from the RV park to downtown Sturgis.

Answer 4:

Of course your friends can stay with you, but they will have to purchase a wristband.

Answer 5:

Yes, we allow pets but they must be on a leash and cannot be a nuisance to other guests.

Answer 6:

See the directions page here.

Answer 7:

Please call or email info@bigrigrvpark.com.

Answer 8:

Yes, call Black Hills Pro Wash at 605-390-1514.

Answer 9:

Check-in is after 11 a.m.

Answer 10:

Please call our office in advance to make arrangements if you plan on arriving after 9 p.m.

Answer 11:

Please call 2 days prior to arriving to check on availability.

Answer 12:

Please call or email info@bigrigrvpark.com.

Answer 13:

Please call or email info@bigrigrvpark.com. Please refer to the cancellation policy.

Answer 14:

No. If you wish to cancel, please refer to the cancellation policy.

Answer 15:

We are only open during the Sturgis Motorcycle Rally which is the first week in August.

Answer 16:

No, we do NOT store your credit card information in our database. We only store the last 4 digits of the credit card number and the name of the person on the card. We do NOT store the expiration date, CVN, or the entire card number.

Answer 17:

Yes, you should see a green padlock in the address bar when you make your reservation and enter your credit card.